Shipping Policy

Last updated: June 2026

Thank you for shopping with Amastelo. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• Europe: 4–9 business days
• International: 4–9 business days

Please note that delivery times are estimates and may vary depending on your location and local customs procedures.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Any applicable shipping fees will be displayed before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to appear.

Delayed Deliveries

While we work with trusted shipping partners, delays may occasionally occur due to:

• Customs inspections
• Weather conditions
• Carrier delays
• High seasonal demand
• Events beyond our control

Amastelo is not responsible for delays caused by shipping carriers or customs authorities.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us immediately at:

admin@amastelo.com

If the order has already been shipped, we may not be able to make changes.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and find a suitable solution.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities.

These charges are the responsibility of the customer.

Contact

If you have any questions regarding shipping, please contact us:

Email: admin@amastelo.com

We will be happy to assist you.